General Terms of Purchase

I. Remote contract

By sending or submitting your order, you become the customer of Immunovet Kft.

Upon receiving the order or confirming it via e-mail or via the phone, a distance contract is established under Government Decree 17/1999.(II.5) between

Immunovet Kutató és Fejlesztő Korlátolt Felelősségű Társaság
Short name: Immunovet Kft.
Registered address: 6413 Kunfehértó, IV. körzet 6.
Tax number: 26609939-2-03 / HU26609939
Company registration number: 03-09-132309
E-mail: info@immunovet.hu

Customer Service: 1023 Budapest, Bécsi út 25.
Telephone: +36 (1) 412 26 10 (English),
E-mail: immunovet@immunovetshop.com

as Supplier and you as Customer/Buyer, according to the following terms and conditions:

The Supplier shall be required to deliver the items selected on the Order Sheet to the delivery address specified, in the selected manner. Where the fulfilment of the order is obstructed for any reason, the Supplier shall be required to contact the Buyer via e-mail or via the phone to discuss next steps.

The Buyer shall be required to take over the item delivered by the Supplier to the address specified on the submitted Order Sheet, and where he choose “cash on delivery” payment method, to pay the purchase price specified on the confirmation, inclusive of packaging and delivery costs, to the courier in cash.

The Buyer shall be entitled to withdraw from the purchase after submitting the order but by 10 a.m. on the day preceding the requested delivery date. In this case the Buyer shall incur no payment obligation on the grounds of the withdrawal. This cancellation can be communicated via the phone or via e-mail.

For all disputes, the parties stipulate the jurisdiction of the Pest Central District Court. For any issues not regulated here, the rules of the Civil Code and Government Decree 17/1999.(II.5.) on distant contracts shall apply.

II. Purchase Price

The price displayed next to the items shall be the item’s purchase price, inclusive of VAT. Where delivery rates are displayed, it shall be understood in each case to contain the cost of packaging and the value added tax. Purchase prices shall definitely not change between submitting the order and receiving the item.

III. Terms of payment

Payment for the purchase price of the selected items currently take place according to the Buyer’s choice.

  • In advance by bank transfer to bank account No. 10700457-71235374-50000005 (CIB Bank Zrt.),
    IBAN: HU73 1070 0457 7123 5374 5000 0005
    SWIFT: CIBHHUHB

  • Advance payment by card (bank card)

  • Via PayPal

The printed invoice issued to the name of the buyer shall be included in the packaging of the item.

IV. Delivery information

Items can only be delivered to actual physical addresses within the territory of the following countries:

  • Austria, Belgium, Germany, Sweden, Finland, France, Norway, Denmark, Estonia, Latvia, Lithuania, Greece, Croatia, Poland, Italy, Slovenia

We do not accept orders to other countries on this website.

Delivery currently takes place via the GLS courier service, within 1-5 days of the confirmation of the order at the earliest.

V. Withdrawal from the purchase, warranty

The Buyer can withdraw from the contract without stating their reasons within 14 (fourteen) days from the receipt of the goods, in line with the rules of Government Decree 45/2014. (II.26.) on the detailed rules of contracts between consumers and businesses. The Buyer shall bear all costs incurred in connection with the return of the goods due to exercising their withdrawal right. In the event of the buyer’s withdrawal, Supplier shall reimburse the total consideration paid without delay but within 14 days at the latest.

Supplier shall return the purchase price exclusively if an undamaged item is returned in its complete packaging. The Civil Code and the Minister of the Economy and Transport’s Decree 49/2003. (VII.30.) GKM shall apply to the guarantee and warranty liability of the Supplier.

VI. Data protection

Please note that we store the data related to your purchase for the purposes of performing this contract and to prove the contractual terms later on. We shall not forward your data to third parties unless the third party cooperates with our company as a subcontractor in the performance of the contract. In such cases, however, subcontractors shall not be entitled to store, use or transmit to third parties any personal data transmitted by our company. When processing your data, we act in line with the Data Protection Act.


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